Demo Rebate Program

Demo Program Details

Cost:

Demo cost is $30 for up to 3 racquets. Shipping includes delivery to your door and return shipping back to Tennis-Point. Demo up to 3 racquets at a time. Our program ships anywhere in the continental U.S. All Demo orders must shipt complete - no backroders will be taken.

String Maintenance:

Each DEMO racquet will arrive to the customer with a high-quality Synthetic Gut or polyester string - string type cannot be guaranteed. The DEMO racquet will be strung at the middle tension of the manufacturer's recommended tension range.

Delivered To Your Door:

UPS delivery takes 2-3 days to most areas. You will receive an e-mail the minute they are shipped with a tracking number. Use them for 7 days from the day you receive them. Example: Receive them on Monday, keep them until the next Monday. To return to Tennis-Point you may drop off at any UPS store or follow instructions on the return label for alternate drop-off options. Simply place the label included with the demos on the box. Tennis-Point will be notified by UPS when the racquets are picked up. Please Note: Due to possible demo maintenance (re-stringing, re-gripping) prior to being shipped out, demo orders are not guaranteed to ship in the same time frame as new product orders. Occasional delays are possible but are typically no longer than 1-2 days.

Return Procedure:

Now that you have received your demo you may play with them for 7 days. Example: If you received them on a Monday, keep them until the following Monday. Apply the enclosed UPS return label to the outside of the box in which you received the demo racquets. Take care to remove the original delivery label or place the return label over the original. The original invoice must be included with your return. Take the box to any UPS store or follow instructions on the enclosed UPS return label.

Late Fees:

If the racquets are not returned after the 7 days you will be charged $2.00 per racquet per day, up to 7 days. If the racquet is more than 7 days late, you will be charged the full price of the racquets.

Requirements

  • A Valid cred card is required for all demo rentals.
  • Demo racquets may only be shipped to the credit card billing address.
  • Demo racquets may not be paid for via Paypal or Amazon Pay.