If you want to return goods to us please e-mail us or write to us. We will advise you what to do and refund your money, including the original postage charges, within 30 days. You do not have to give any reason for cancellation. However a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. In this case you are also responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
Secure payment methods
- bank transfer - EuroCard/MasterCard - Visa - American Express - directebanking.com - PayPal
We assure you that your personal data and any information about you will not be used for other purposes than your transaction with us.
This also confirms a money back guarantee at the end of the ordering process.
In addition, all data is securely transmitted using SSL encoding and we do not save bank or credit card information.
Info & contact
+49 (0) 5245 / 8353 - 200 +49 5245 / 8353 - 200 mo.-fr. from 8.00 to 19.00 cet